Privacy Policy

This Privacy Policy describes how Jungsa limited , the owner and operator of the Dashtaxi.uk mobile application (the "App"), collects, uses, and discloses your personal information. Jungsa limited is the data controller of your personal data and is registered in England and Wales under company number [Your Company Number].

By downloading, installing, and using the Dashtaxi.uk App, you acknowledge and agree to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect personal information to provide and improve our services. The information we collect falls into two categories:

A. Information You Provide Directly:

• Account Information: When you create an account, we collect your full name, email address, phone number, and a secure password.

• Payment Information: To process payments for your trips, we collect and securely transmit your payment card details. This information is processed by our third-party payment processor, and we do not store your full card number on our servers.

• Communication: We collect information you provide when you contact our customer support, including your messages, feedback, and any other data you choose to share.

B. Information Collected Automatically:

• Precise Location Data: The Dashtaxi.uk App is a location-based service. We collect precise and coarse location data from your mobile device. This data is essential for our service and is collected for the following purposes:

  • To find your precise pickup location.

  • To match you with the nearest available driver.

  • To allow you and the driver to track the trip in real-time.

  • To track the trip’s duration and distance for accurate fare calculation.

  • Crucially, we collect location data in the background, even when the App is not in use, to track your driver's arrival and monitor ongoing trips.

• Usage and Device Information: We automatically collect data about your use of the App and your device, including:

  • App launch and usage data.

  • Device type, operating system, and unique device identifiers (e.g., IDFA, Android Advertising ID).

  • IP address.

  • Information about how you interact with the App, such as features you use and pages you view.

2. How We Use Your Information

We use the information we collect for the following purposes, based on the legal grounds of fulfilling our contract with you, our legitimate business interests, and your consent:

• Service Provision: To provide, maintain, and improve the Dashtaxi.uk service, including processing your bookings, managing your account, and fulfilling your transportation requests.

• Payment Processing: To process and complete transactions for the taxi services.

• Safety and Security: To verify your identity, prevent fraud and abuse, and ensure the safety of our users and drivers.

• Customer Support: To provide you with assistance and respond to your inquiries.

• Service Improvement: To analyze usage trends, understand how users interact with our App, and develop new features and services.

• Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

3. How We Share Your Information

We do not sell your personal data. We only share it with third parties in the following circumstances and for the purposes described below:

• With Drivers: When you book a trip, we share your first name, pickup and drop-off locations, and other relevant trip details with the assigned driver to enable them to provide the service.

• With Third-Party Service Providers: We work with trusted third-party service providers to perform functions on our behalf. These include:

  • Payment Processors (e.g., Stripe, PayPal) to handle payments securely.

  • Cloud Hosting Providers (e.g., Amazon Web Services) for data storage and infrastructure.

  • Analytics Providers (e.g., Google Analytics) to help us understand App usage.

• Legal Disclosures: We may disclose your information if required by law or a valid legal process, such as a court order or subpoena, or if we believe in good faith that such disclosure is necessary to protect our rights or the safety of others.

We require all third-party service providers to respect the security of your personal data and to treat it in accordance with the law.

4. Your Rights and Choices

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• Account Deletion: You can delete your Dashtaxi.uk account and associated data at any time through the App's settings or by contacting our support team at info@dashtaxi.uk. Upon your request, we will take all reasonable steps to delete your personal data, subject to any legal obligations to retain certain information.

• Access and Rectification: You have the right to access and update your personal information through your account settings.

• Location Data Control: You can disable the collection of your precise location data at any time through your device settings. However, please be aware that this will significantly limit the functionality of the Dashtaxi.uk App.

• Other Rights: You also have the rights of erasure, to restrict processing, to data portability, and to object to processing. To exercise any of these rights, please contact us at the email address provided below.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. We use encryption for data in transit and at rest and regularly review our security procedures. However, no method of transmission over the Internet is 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the bottom of the policy. Your continued use of the App after a change to this policy constitutes your acceptance of the updated policy.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@dashtaxi.uk Registered Address: 17 Hillcrest, Baldock, SG7 6NE

Last updated: 27/08/2025